If you discover a bug in Mozilla Firefox, you can report it via Mozilla's Bugzilla's tracking site. If you can't find an answer, you will be asked to register for an account and you can then enter the forum to ask for assistance. However, the company does provide ways to connect with Mozilla's user community via its website.īefore requesting help in its community forums, you will be directed to Mozilla's knowledge base of articles that may answer your questions. There is no way to call Mozilla to get help with Firefox. People contact Mozilla Firefox customer support for a range of reasons, including:īest Practices for Calling Mozilla Firefox Customer Service Why Do People Call Mozilla Firefox Customer Support? There is no phone-based customer support provided by Mozilla Firefox. While this is an incredibly popular and enduring product, it should be noted that customer support for Mozilla Firefox is provided entirely online, by volunteers. Mozilla Firefox is a free, open-source web browser that has over half a billion users around the world.
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